Customer Service

To the handler of mishandled baggage
To the settler of tickets set right
The connector of long missed connections
The courage through discouraging flights
Whenever the airport's in crisis
When terminal fever ensues
When mankind has had all it can handle
They've no one to turn to but you
I witness your skill and your patience
As I stand at the back of the line
Silently, I applaud your kind service
And thank the Lord your job's not mine